About ProTools Solutions
ProTools Solutions was founded in 1997 as a one-stop solution for direct selling organizations to develop and provide cost-effective marketing tools to their independent sales force. Custom software for ordering and personalizing products on the Internet combined with in-house fulfillment, design and production expertise, has made
ProTools an efficient partner for delivery of solutions to its customers. This model has proven effective for not only direct selling organizations, but is uniquely responsive to business models incorporating an independent sales force (such as real estate, insurance and other agency businesses) or servicing a defined audience (such as franchises, non-profit organizations, and large corporate accounts).
ProTools’ solutions promote customer brands consistently across their operating spectrum while providing the tools needed by field operations for operational success. These include a variety of print, vinyl, CD and DVD media and promotional products designed to bridge the relationship between the parent organization and its field operations. These solutions are generally delivered through online customer-branded stores that are established, hosted and managed by
ProTools. Purchasing, inventory management and fulfillment are handled by
ProTools, often through self-funded programs, leaving customers free to focus on their core businesses.
ProTools is fanatical about quality and customer service. Even personalized items ordered online are typically shipped within 24 hours. This is in large part a function of
ProTools integration of the manufacturing behind these products. Printed materials, banners, point-of-purchase and plastics-based items are all fabricated in-house, Customer inquiries are rare. This is due to the user-friendly nature of the online stores and keen attention to detail by the company’s dedicated employees. Indeed, the company defines itself, despite the visible online, production and fulfillment features, as a service enterprise.
The owners and management of
ProTools have significant public and private company experience, primarily with technology companies. The company has been profitable since inception, and is well capitalized, allowing it the freedom to make the necessary investments in technology and other equipment to grow with its customers.
